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TopLace is Recommended by The American Hair Loss Association - AHLA
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American Hair Loss Association




Hair Replacement Private Webcam Consultation




Instructions for a Private Webcam Consultation with Debbie - PLEASE read ALL instructions!

WHAT IS A PERSONAL WEBCAM CONSULTATION?
This is a fantastic opportunity to privately consult with the best hair replacement professional in the business--Debbie! In the privacy of your own home! You can connect via webcam with Debi and you and she will be able to see and hear each other and discuss your personal hair replacement needs. No other company offers this service. There is no substitute for a private one-on-one consultation with an expert. Toplace is the first and only company to do this! This is the next best thing to having Debbie come to your home in person!

WHY HAVE A PERSONAL WEBCAM CONSULTATION?
Each person's hair replacement needs are unique. By consulting with a professional that can see you and listen to your concerns you can receive the best possible advice. One on one! She will give you her expert advice on everything from ordering the proper specs to the best hairstyle to enhance your appearance-and anything else you can think of. There has always been a gap in internet hair replacement-and that's the ability to have a private consultation with a real professional. Now, Toplace has solved that problem! And customers around the world can enjoy a private consultation with the best expert in hair replacement.

WHAT DO I NEED FOR A PRIVATE WEBCAM CONSULTATION?
You'll need a computer that is equipped with voice and webcam capabilities and 384 kbps Internet Connection (High-speed, broadband, cable, satellite). .

If your computer does not have a webcam you can purchase one at Best Buy, Target, Wal-Mart, or any electronics store for about $30. Our uniform standard connection will be via Skype. Please do not try to use Windows Messenger or any other webcam formats as they may not be compatible and we want to standardize with Skype for high quality video and voice transmission. Skype offers true free international calls, but only to other Skype users that are online. If you currently do not have Skype installed you can go to the following site and download it for free-it only takes a minute and operation is simple:
http://www.skype.com/intl/en/

You can also use Skype to make free phone calls to other Skype users around the world via your computer. Calls to phones and mobiles around the world are cheap. Skype is the quality standard for internet phone calls and video. Skype to Skype calls are FREE!

WHAT IS THE COST OF A PRIVATE CONSULTATION?
The fee is $59.00 USD for a 30 minute consultation.
As a special offer to introduce this new service we will give you a 15% discount coupon on your ONLINE order. This is available for all users of the webcam consultation-new and existing customers! After you complete your private webcam consultation order you will be issued via email an internet coupon for a 15% discount on your order - valid for 30 days, one time use. What's the cost of ordering the wrong hair system and specs? Don't make that mistake! Don't waste your money and order something that is not right for you-for just $59 you can consult with Debbie and get the advice of the best hair replacement specialist in the business!

WHO SHOULD USE THIS SERVICE?
Everyone! Men and women. Young and old. Newbies and experienced hair wearers both. Newbies will have many questions about what specs to order, densities, bases, what is the best style for your face shape and features, how to maintain the unit, remove the unit, attach the unit, tapes, glues, etc. Experienced hair wearers will want to use this service to 'fine tune' their hair system. Debbie will give you the advantage of her 12 years of experience in hair replacement - she knows what will work for you and give you her expert recommendations.

WHAT TO EXPECT?
Debbie will be able to see you and you'll see her. You can ask her any questions you have as you discuss your hair system. The video picture can be expanded to fill the full screen. This will allow Debbie to see your existing hair and make her expert recommendations. Of course due to the differences in monitor settings you will still have to send in a sample of your hair with your order to ensure a proper color match.

HOW TO ORDER
You can order your private webcam consultation using our secure online payment system - click to "Order Consultation" or use link at the top of this page, next to the webcam image. You can use any major credit card or your PayPal account to pay.

Once you have paid for your consultation and installed Skype you can contact Debbie via email at splitends805@roadrunner.com to book your appointment.(No phone calls)
Schedule an appointment that is convenient to you! Debbie is flexible and works days, evenings and weekends! You don't have to take time off from work---schedule an evening or weekend appointment. Sunday night appointment? No problem. Debbie has webcams at both her salon and her home so she'll accommodate you!
Email your 1st and 2nd choices for appointment times. Debbie will then email you back and confirm the appointment time. Remember, Debbie is in Maine, USA so please make sure your appointment request are Eastern Standard Time (EST) in the USA. And please remember that Debbie only speaks English.

PREPARING FOR YOUR APPOINTMENT
When the appointment time comes Debbie will initiate the call to you.
Please make sure that you start your computer about 15 minutes prior to the appointment time so that you're ready to go.
Also, please be seated in a well lighted room (don't be seated in front of a window so that you are back lighted-it doesn't give Debbie and accurate look at you). Have a list of questions prepared to ask Debbie. Debbie speaks only English so international customers please be aware of that.

Debbie WHAT'S DEBBIE'S BACKGROUND?

We are very lucky to have Debbie. Debbie handles all of our product supplies as well as perform our remote cut-ins. She is a dedicated hair replacement specialist and also runs her own salon-Split Ends. Other competitors have 'hair technicians' that answer your questions over the phone. They read 'canned' responses from a script. They are not dedicated hair specialists. Debbie is an experienced licensed hair stylist that has gone through extensive training and is certified in both NSHRS (Non-Surgical Hair Replacement Specialist) and MPS (Micro Pigment Specialist). She has 12 years of experience in the field of hair replacement for both men and women. She knows and understands the needs of hair wearers. Those of you that have attended our conventions have seen her work her 'magic' and literally transform people. Below is an example of 4 guys that walked in to our Chicago convention as bald guys. Debbie used stock units and her expertise to transform them to the guys you see below---she can do the same for you.



QUESTIONS TO ASK DEBBIE?
Debbie will be glad to answer any questions.
  • Where should the hairline be?
  • Most flattering style to highlight features and de-emphasize short comings.
  • Base selections.
  • Wave selections.
  • Varying densities in the 6 sections.
  • What to expect when they open their package and see a compressed hair unit.
  • How to make their unit 'relax' before the cut-in.
  • Advantages of freestyle, parts, breaks, etc.
  • How to style a spikey front.
  • What products to use.
  • Signs that a unit needs to be replaced.
  • Skin or lace--and why?
  • Why order from Toplace?
  • Concerns of women--integrated unit?
  • Importance of matching the densities of the sides and back to the unit in order to get a realistic look.
  • How often to shampoo?
  • What shampoo to use?
  • Conditioning--spray on or leave in?
  • Using a color blender.
  • Using a razor comb for touch-ups.
  • Using blending shears.
  • Tape or glue?
  • What kind of tape?
  • What kind of glue?
  • How to do the mirror slide.
  • Split Ends ventilating service.
  • Split Ends repair service.
  • Split Ends cut-in service.
  • Advantages of human vs. synthetic hair.
  • Proper removal.
  • Proper attachment.
  • Using alcohol to allow time to position the unit.
  • Highlights--advantages of streaks and blending.
  • Gray percentage.
  • Varying density of grays in the 6 sections
And anything else you want to ask her!

WHAT IF I MISS MY APPOINTMENT OR HAVE TECHNICAL TROUBLES?
There are NO REFUNDS! Be sure to be on time(correct time zone for Debbie is EST) and have tested your ability to use Skype for webcam conferencing. We cannot provide technical support!

DO ANY OTHER INTERNET HAIR REPLACEMENT COMPANIES OFFER THIS SERVICE?
No. Toplace is the first and only internet hair replacement company to offer this service.

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